By using the Bandicam Company website and services, or by downloading/using Bandicam/Bandicut (the “Software”), you agree to these Terms of Service and, where applicable to the Software, the End User License Agreement (this “Agreement”). If you do not agree, you are not authorized to use the website, services, or the Software.
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS YOU ARE NOT AUTHORIZED TO USE THIS SOFTWARE.
1. LICENSE GRANT
1) The Company grants you a non-exclusive, royalty-free license to use the executable version of the Software, where "use" in this Agreement means storing, loading, installing or executing the Software. You may not modify the Software or disable any licensing or control features of the Software. You agree that you may not copy the written materials accompanying the Software. You may copy the software for archival purposes so long as the copy is unmodified from the original distribution and the copy retains all of the original Software’s proprietary notices. You may not rent or lease your rights to the Software or documentation. These Terms also govern your use of the Company’s website and related online services to the extent applicable.
2) The Company grants you permission to test the main features of this Software. You can freely install this Software at home, office, school, or any other place to test the functions of this Software before purchasing. If the Software is not registered, a watermark will be added to the video. The Company only grants registered users permission to use all features and rights of this Software provided by the Company.
3) If the Software license you have is a single-user license (1-PC), you are not permitted to install the Software on multiple computers. If the Software license you have is a multi-user license (2-PC, 5-PC, 10-PC and the like), you are not permitted to exceed the number of licenses you purchased.
2. OWNERSHIP
All right, title and interest in and to the Software is owned and copyrighted by the Company or its third party suppliers. Your license confers neither title to nor ownership of the Software and is not a sale of any rights in the Company. The Company's third party suppliers may protect their rights in the event of any violation of this License Agreement as if such suppliers were parties to this License Agreement. No license is given to you under any patent or patent application of the Company.
3. COPIES AND ADAPTATIONS
Other than as provided in the License Grant section of this agreement, you may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized use of the Software. You must reproduce all copyright notices in the original Software on all copies or adaptations.
4. NO DISASSEMBLY, RECOMPILATION OR DECRYPTION
You may not disassemble or decompile or decrypt the Software unless the Company's prior written consent is obtained. In some jurisdictions, Company consent may not be required for limited disassembly or decompilation. Upon request, you will provide the Company with reasonably detailed information regarding any disassembly or decompilation.
5. NO WARRANTIES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ANY WARRANTY FOR THE SOFTWARE. THE SOFTWARE AND ANY RELATED DOCUMENTATION ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS. THE ENTIRE RISK ARISING OUT OF USE OR PERFORMANCE OF THE SOFTWARE REMAINS WITH YOU.
6. NO LIABILITY FOR DAMAGES
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEITHER THE COMPANY NOR ITS SUPPLIERS SHALL BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFIT, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THE USE OR INABILITY TO USE THIS SOFTWARE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. FURTHERMORE, THE COMPANY’S LIABILITY FOR DIRECT DAMAGES SHALL NOT EXCEED THE LICENSE FEE, IF ANY, PAID BY YOU DIRECTLY TO THE COMPANY FOR USE OF THE PRODUCT OR ANY LICENSE FEE RECEIVED BY THE COMPANY FOR THE USE OF THE PRODUCT IF PURCHASED THROUGH AN AUTHORIZED THIRD PARTY.
7. CUSTOMER REMEDIES
YOUR EXCLUSIVE REMEDY SHALL BE, AT THE COMPANY'S DISCRETION, REPAIR OR REPLACEMENT OF THE SOFTWARE OR REFUND OF PART OR ALL OF THE LICENSE FEE, IF ANY, PAID BY YOU FOR THE SOFTWARE.
8. PURCHASE AND REFUND
Before you purchase our product, you need to check for any problems by using the free trial of the Software. An internet connection is required when you register the license. Once you purchase the Software, the serial number will be sent to your email address. If the serial number is not registered, a refund can be made within 14 days as long as the serial number has not been used. If the serial number is registered, a refund will be impossible, considering the characteristics of the software. Once you have registered the serial number, you cannot sell, resell, rent or yield the Software, and you cannot change the registered email address or serial number. For online purchases, order confirmations, license keys, and refund notices are delivered electronically to the contact email you provide at checkout. Refunds related to auto-renewals are handled under Section 10.
9. LICENSE POLICY
9.1 The software provides "Personal" and "Business" licenses according to the subject and purpose of use.
- Personal License: This license is for individuals who want to use the software for non-commercial purposes. You must purchase a Business License to use the software for commercial purposes.
- Business License: This license is for users who want to use Bandicam for commercial or business purposes. It can be used by a business or other commercial entity, government entity, non-profit organization, or educational institution.
9.2 The software provides "Annual" and "Perpetual" licenses according to the period of use.
- Annual License: This license can be used for the contracted period. Technical support and version updates are guaranteed for the duration of the license contract.
- Perpetual License: This license can be used indefinitely, with guaranteed technical support for one year from the date of purchase. Version updates are guaranteed within the same Software title, such as Bandicam/Bandicut 2025.
Auto-renewal terms, price-change notices, cancellation pathways, and pro-rata refunds for the Annual License are governed by Section 10.
9.3 The software follows the policy of '1 PC - 1 license.’
One software license is allowed to be used for only one PC. Accordingly, registering the software on 2 or more computers with one license would go against the license contract. You must purchase your license according to the number of PCs you want to register.
9.4 If you uninstall the registered Software, you can reuse or transfer the license to another computer. If you format your computer or your computer is broken, you can reuse or transfer the license to another computer.
9.5 If the license agreement is violated (license sharing, registration exceeding the number of licenses, etc.), the user's license could be revoked without a refund.
10. AUTOMATIC RENEWAL AND CANCELLATION
10.1 “Auto-Renewal Subscription” means a product (e.g., the Annual License in Section 9.2) that continues to provide the same or similar service for a set term (monthly or yearly, for example) and renews for the same term unless you cancel.
10.2 Auto-renewal applies only where you have given explicit consent (e.g., by selecting a checkbox at checkout). The Company maintains electronic records of the time of consent, the payment method, and the agreed renewal terms.
10.3 By agreeing to auto-payment, you consent to renewal at the Company’s prevailing sales price at the time of renewal for the same term as the previous period.
10.4 You may cancel auto-renewal at any time via the
Auto-Renewal Management page or by contacting our support team.
10.5 If you cancel before the renewal is processed, no further charges will occur. Any refund before renewal (for example, where a serial number has not been registered) follows Section 8.
10.6 If the sales price at renewal will increase from the prior term, the Company will notify you in advance of the scheduled renewal date and provide details of the new price and the process for cancellation.
10.7 You are solely responsible for managing auto-renewal and maintaining a valid payment method and email. The Company is not responsible for any failure to cancel, missed notices, or payment failures arising from your settings or information.
11. AUTOMATIC COMMUNICATIONS
The Software automatically communicates with the Software servers on the Internet. Automatic communication functions are used for the software version check, license check, license registration and license management. We may work with analytics companies, such as Google Analytics, to help us understand how the Software is being used. You can stop all collection of information by the Software by uninstalling the Software. Our website may also use cookies and similar technologies; see Section 14 (Privacy Policy) for details.
12. VIDEO UPLOAD
The Software uses YouTube, Google Drive, Vimeo, and other platform APIs to provide video uploading features. The terms and policies of those platforms will govern your use of such features. If you use video uploading features, you declare that you act in compliance with their terms of use. For example, if you upload videos to YouTube, you must comply with YouTube's terms of service (https://www.youtube.com/t/terms) and Google's privacy policy (https://www.google.com/policies/privacy).
13. EMAIL AND CUSTOMER COMMUNICATIONS
If you purchase the Software, your email address may be stored in the Software registration server. Use of your email address will be limited to important cases such as administrative and identification purposes, notifying users of serious bugs in an application, or important updates/releases of our software. In addition, if you purchase our products or services, we may use your registered email address to send you customer satisfaction surveys, product feedback requests, or invitations to submit reviews about your experience. These communications are intended to help us improve our services and product quality. You can opt out of receiving such emails at any time by following the unsubscribe instructions included in the email or by contacting our support team.
14. PRIVACY POLICY
Your use of the website, services, and the Software is subject to the Company’s Privacy Policy available at
Privacy Policy, which is incorporated into these Terms by reference.
15. TERMINATION
This Agreement shall continue for the duration of Company copyright in the Software, unless earlier terminated as provided herein. The Company may terminate your license immediately without notice for your failure to comply with any of the terms set forth in this Agreement. Upon termination, you must immediately destroy the Software, along with all copies, adaptations and merged portions thereof in any form. Obligations to pay accrued charges or fees shall survive the termination of this Agreement.
16. EXPORT REQUIREMENTS
You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
17. U.S. GOVERNMENT RESTRICTED RIGHTS
The Software and any accompanying documentation have been developed entirely at a private expense. They are delivered and licensed as “commercial computer software.” If this Software is acquired under the terms of a DOD or civilian agency contract, use, reproduction or disclosure of the Software by the Government is subject to the restrictions set forth in this License Agreement in accordance with 48 C.F.R. 227.7202 or 48 C.F.R. 12.212, respectively.
18. NEGATION OF PARTNERSHIP
The Company shall not become or be deemed a partner or joint venturer with you by reason of the provisions of this license.
19. GOVERNING LAW AND FORUM
Irrespective of the place of execution or performance, these Terms shall be governed and construed in accordance with the laws of the Republic of Korea applicable to agreements. Any litigation to enforce or interpret these Terms or the parties’ rights or obligations arising hereunder shall be brought exclusively in the courts located in the City of Seoul, Korea, and the parties expressly consent to personal jurisdiction in such courts. In the event that you breach these Terms or indicate your intention to breach them in any manner that violates or may violate the Company’s intellectual property rights or may cause continuing or irreparable harm to the Company, the Company may seek injunctive relief in any court of competent jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods is specifically disclaimed.
20. LIMITATIONS OF AI CHATBOT
The Company provides an AI-powered chatbot for convenience only. The AI chatbot may generate inaccurate, incomplete, or outdated information, and its outputs are not guaranteed for accuracy, reliability, completeness, or fitness for any particular purpose. The AI chatbot does not constitute legal, financial, billing, technical advice, or other professional advice, and does not create any contractual commitments on behalf of the Company. You are solely responsible for verifying any important information and for decisions made in reliance on chatbot outputs.
The Company disclaims all liability for any loss or damage arising from your use of or reliance on the AI chatbot or its outputs to the maximum extent permitted by law. For authoritative information about your license, billing, refunds, or technical support, please contact our support team directly. Use of the AI chatbot is subject to these Terms and our
Privacy Policy.
21. ENTIRE AGREEMENT
Unless otherwise expressly agreed in writing, these Terms of Service (and, where applicable to the Software, the End User License Agreement) constitute the entire agreement between you and the Company regarding the website, services, and the Software, and supersede all prior or contemporaneous agreements, proposals, or communications, whether oral or written, relating to the subject matter hereof.
If you wish to request any information from the Company, please contact the firm at info@bandicam.com.
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